Frontline Improvement Technologies©

"Quality at the Cutting Edge"

 
FRONTLINE Consulting ©
is service-disabled,
veteran-owned small
business

We have been awarded
a GSA
Mission Oriented
Business Integrated
Services
(MOBIS)
contract. Our Federal
Supply Service Contract
number is GS-10F-
0171K, with contract
terms through 2010.


GSA Contract SIN's
874-1 Consultation Services
874-2 Facilitation Services
874-3 Survey Services
874-4 Training Services
874-5 Support Products

Our NAICS codes:
541 611
541 618
611 430

Our SIC codes:
8299
8742
8748


We accept payment by
corporate credit card,
government purchase
card, electronic funds
transfer (EFT) and
certified bank checks.

"If you do build a great experience, customers tell each other about that. Word of mouth is very powerful." Jeff Bezoz, Amazon.com Founder

"The content of this traning was a reality check for all of our supervisors."
Plant Manager, Ludlow Coated Products, division of Tyco Corportation

"I want to say you did everything I wanted and more. I have thought long and hard and I don't think we have EVER had anyone come to help us that was as well received as you. We have an incredible team, but it's a team with high expectations, and wow, were they ever high on you. I have thought about what made you special. I think it may be two things: You are incredibly bright and think quickly on your feet, and you make sense. But I think they also figured out that you care about us here. I truly appreciate you. We are fortunate to have you in our lives."
District Superintendent, DOD School District

"Steve is an expert at making you think about where you are and where you need to be...and then showing you how to get there."
Junior Executive. Dimensions of Leadership, W.C. Bradley Co.

"Steve knows his stuff - adept at getting project teams back on track."
Manager, Bradley Direct

"Steve listened to everybody's comments and responded to each and every one of them...usually with added support."
Participant, Hands-on Leadership Class, Business Resource Center

"Job Well Done! Steve reminds me of actor Patrick Steward, who played Captain Picard on "Star Trek, the Next Generation."
Quality Awareness Seminar, Fort Benning, GA ENGAGE!!!

" I have attended a lot of workshops and seminars; by far this was the best."
Director, Directorate of Resource Management, 98th Division USAR

"I hate most training BUT I found this course to be one of the best I've ever had at Fort Carson."
Government Civilian attendee, Customer Service Training

"One of the 'best' classes I have received at Fort Benning in 24 years here!"
Army Performance Improvement Criteria (APIC) training class, Fort Benning, GA

"This shoudl be a mandatory front-end seminar for all LTC's and above who will be Battalion Commanders or Division Chiefs here on Fort Hood. It was that good!"
LTC, Fort Hood, TX

"Steve energized me to go back and apply everything I have learned. This class should be mandatory for every military and civilian employee assigned to the force."
Director, Office of Strategic Planning, Georgia Department of Defense

"Great off-site. The CG's scorecard developed during this planning session will keep us oriented on what we really need to measure. I look forward to the Spring session to see how we're doing."
MSC Commander, Executive Steering Team Strategic Planning Session

"Steve-I just wanted to say thanks for a great provocative day. You were right on the mark for what we needed, but I was especially impressed that you were able to respond so well to our issues. Hard-hitting and accurate - just what we needed. Hope to work with you again."
Assistant School District Superintendent, DOD School System, Leader' Institute


"Clear and concise, good group input, kept to the subject, no chasing rabbits, Steve was well-prepared."
Total Army Quality Workshop, Washington, D.C.

"It's great to attend a workshop that delivers exactly what you expected. Thanks!"
Leadership & Ethics Workshop, VP, Flournoy Construction Company

"Steve really motivated all of us to actively participate in the class. He made us feel very comfortable to be able to express our true feelings about the subject. i got a lot out of this course. Loved it!"
The Power of Mentorship participant, American Red Cross Station Manager

"Steve Chittum is a dynamic speaker/instructor to whom I will recommend to all my peers. He has a magnificant strategy for communications skills. Steve is an articulate motivator who displayed a passion for his work! I look forward to being in his class in the future!"
MAJ, Adjutant General's Office

"The best training class I've ever had. Thanks for you hard work."
Conflict Management Student, Georgia Packaging Company

"The experience and knowledge of the instructor brought realism to the classroom. Steve brought a unique perspective to our situation -- and kept an open attitude towards solutions."
Team Building

"Excellent course - Thanks! This is my second class with Steve and he is always delivered an excellent product - Thanks again. I recommend this training session to all employees of Fort Benning."
MAJ. WHINSEC

"Dear Steve - I just wanted to tell you thanks for you insightful presentation and remarks at the Leadership Institute. This was my first LI but D--- tells me it was on of the best we've ever had. I hope there will be an opportunity for you to work with us again in the future."
School Principal, DOD School District

"Steve - Great Job! You kept us on track and focused on the key issue for the division - transformation. I appreciate your preparation. My job is to take the results and make it happen!"
Commanding General, U.S. Army Reserve Division Commander

"We've come a long way in the last few years. You advice, training, conference and group workshop know-how has helped us in every functional area of the organization. I'm so proud of my team and want to thank you for your tremendous leadership & guidance."
Director, Directorate of Public Works


"Thank you for providing quality training for our group. The only thing that would have made it better would have been more time." 
Principal, DODESS School