Steven Chittum is the CEO and founder of Frontline Consulting, Inc, serving clients in both government and private industry. Frontline Consulting offers businesses and government agencies powerful cutting-edge workshops, seminars, and training sessions for every organizational level, including employees, supervisors, managers, and executive leadership teams. Our dynamic coaching and mentoring programs build better leaders and better business practices. Frontline offers a full range of continuous improvement technologies, with proven ability in Business Process Improvement, Organizational Transformation and Restructuring, Total Quality Management, Strategic Planning, Customer Relations, and Human Resource Development. Frontline consultants have trained thousands of our client's employees on subjects directly linked to the challenges of the modern workplace

Steve is an experienced consultant, trainer, and facilitator. He is a dynamic speaker and has presented to thousands of executive leaders, organizational leadership teams, managers, supervisors and employees across the country. Steve is an effective organizational trouble-shooter and problem-solver. In addition to being an examiner with the Department of Defense Installation Communities of Excellence (ACOE) Awards Program and the Malcolm Baldrige National Quality Awards Program, Steve was also the primary trainer for the U.S. Army Forces Command (FORSCOM) Centurion Team which evaluated Army divisions and installations across the Army for compliance with the Army's Performance improvement Criteria (APIC) -- the Army's installation management system. His formal training in quality and continuous improvement includes the Malcolm Baldrige and APIC Orientation Course; the Executive Benchmarking Course; the Department of Army Installation Management Course; and the ACOE APIC Examiner's Course. Steve retired with distinction from the U.S. Army after serving over 25 years. Prior to forming Frontline Consulting, Steve worked in private industry and excelled in executive leadership positions with responsibility for change management strategies and continuous improvment solutions. Steve has a Master of Arts Degree from Beacon University and a Bachelor of Arts Degree in Business Management.